Monday to Friday, 8am to 7pm
Saturday, 9am to 1pm

0333 043 3796

We have a robust complaints procedure, ensuring we acknowledge your complaint within 48 hours, investigate it thoroughly and endeavour to provide a written response and resolution within five working days.

We strive to deliver excellent customer service but understand that sometimes things can go wrong and we therefore value your feedback to enhance our service.

You can get in touch with us by:


Complaints, Connexus Medical Appointments Ltd, 1210 Centre Park Square, Centre Park, Warrington, Cheshire, WA1 1RU


0333 043 3796

Lines are open 8am to 7pm, Monday to Friday and 9am to 1pm on Saturday.

Disability Confident Accreditations
AMRO Accreditation
ISO 27001 Accreditation